Autographs & Photographs

What is the token refund policy?
Tokens can be refunded or exchanged until a week before the event. Please contact support@epicphotoops.com for assistance.
Wed, 21 Nov, 2018 at 10:18 AM
I purchased a token, but I never received an email confirmation. What gives?
If you didn’t receive a confirmation e-mail the e-mail could be incorrect or the payment hasn’t been processed. If you are concerned you can contact EPIC P...
Thu, 31 Oct, 2019 at 1:20 PM
I purchased a token online, what do I need to bring with me?
All you need for the show is a print out of your Token QR Code or bring it with you on your phone. Show up to any photo session 15 minutes before your group...
Wed, 21 Nov, 2018 at 10:20 AM
I bought a token for a friend, how do they redeem it?
Your friend will need the QR code issued in your confirmation e-mail or the physical Token purchased at the token booth/platinum lounge.
Wed, 21 Nov, 2018 at 10:22 AM
Can a token be used more than once?
No, your token can only be used once at the show.
Wed, 21 Nov, 2018 at 10:22 AM
The token I want is sold out online! What now?
Don’t worry. Only a limited quantity of tokens are being made available online. You’ll still be able to purchase tokens onsite.
Wed, 21 Nov, 2018 at 10:22 AM
The photo op is a kind of Meet & Greet, right?
Photo op is just that - a photo opportunity with your favourite celebrity talent. It is unfortunately not a meet & greet and should not be viewed as suc...
Tue, 27 Nov, 2018 at 11:11 AM
Can I record the guests?
Unfortunately you cannot record any celebrity guests at Oz Comic-Con. If you would like to film our attendees, please ensure you ask their permission before ...
Tue, 27 Nov, 2018 at 11:13 AM