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Entry & Transport
What are the event hours?
Where and When is Oz Comic-Con?
What’s the best day to attend Oz Comic-Con?
Can I bring my cosplay prop or costume inside?
Safety & Accessibility
What do I do if I find/lose something?
What do I do if I get hurt or feel unwell?
What do I do if I feel unsafe or am harassed?
What should I do if my child, friends, family or I get separated?
Can you page someone for me if they are lost?
Will I be on camera if I attend?
Can I use my own camera at the event?
What is the refund policy?
Can I bring my pet?
Can you watch my kids while I explore?
Who runs Oz Comic-Con?
I purchase merchandise with my ticket online. How do I get it?
I’ve already purchased tickets, is there any way for me to add merch to my order?
I'm not going to the show but I'd still like to purchase Oz Comic-Con merchandise, is there anyway I can do that?
General Event Information
What is Oz Comic-Con?
This is my first Oz Comic-Con, what can I expect?
Is there a cloak room?
Can I bring a suitcase to the show?
What will I have to pay for at the show?
Autographs & Photographs
I only have a general admission ticket/day pass. Can I still meet a guest?
What are tokens? What are the rules?
When can I purchase photograph and signing opportunities?
I have a Platinum ticket. How do I receive my included tokens?
How do photograph opportunities work?
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When will my favourite celebrity be announced?
Meet & Greets
What can I expect from a celebrity meet & greet?
Exhibiting, Sponsorship & Artist Alley
Exhibition Space & Sponsorship
How do I buy tickets?
Can I buy tickets at the door?
I didn't receive the PDF for my ticket to print out, what do I do?
I want to switch days of attendance, what do I do?
Can I upgrade my ticket?
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Do kids need tickets?
Does Oz Comic-Con accept companion cards?
I’m sick/double-booked/there’s been a family emergency, can I give my tickets to someone else?
Can my child under the age of 16 attend by themselves?
Specialty / VIP Tickets
I bought a platinum ticket. When will you send me the information regarding the special events?
Volunteering Rules & Information
How old do you have to be to volunteer at Oz Comic-Con?
I sent in my application to volunteer, but wasn't chosen, why not?
If I volunteer, what sort of duties will I be assigned?
Applying To Be A Volunteer
Competitions, Panels & Features
Anime & Manga
Film & TV